I tried to place an order but payment failed/declined. I could not process payment.


Will you please make sure that your billing address is the same as it appears on your bank statement? Using different billing addresses sometimes causes transaction failure.


Alternatively, would you also please try choosing another credit card payment option available on the checkout page?


You can choose either the 1st, 2nd, or 3rd payment option below and pay with a debit/credit card (visa, MasterCard, Amex, or UnionPay).

Payment Options USD

Please contact our customer support for assistance. Our customer support is:

+977-1-5574782 and +977-9801114782 (direct mobile, Viber, WhatsApp)

(available 9 am-5 pm Nepal time) Sunday through Friday and (available 9am-3pm Nepal Time) on Saturday.

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